> ## Documentation Index
> Fetch the complete documentation index at: https://sales-docs.keinsaas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Responsible Use, Prospect Data, and Legal Obligations

> Your responsibilities for lawful outreach, prospect data handling as data controller, reviewing AI-generated content, and securing credentials.

The Sales Agent performs outreach on your instructions, through accounts and data you provide. You remain responsible for who you target, the legal basis for contacting them, and everything sent on your behalf.

## Your responsibilities

You are responsible for:

* **Lawful basis** — establishing a valid legal basis for processing and contacting each prospect under applicable data-protection law
* **Regulatory compliance** — complying with all relevant data-protection, marketing, advertising, and anti-spam rules in your target jurisdictions
* **Accurate targeting** — supplying accurate ICP criteria, source lists, message instructions, and business claims
* **AI content review** — reviewing AI-generated messages and scores to the degree your risk level and applicable rules require
* **Platform terms** — respecting the terms of service of LinkedIn and any other third-party platform used during outreach, including the [LinkedIn hygiene rules](/safety/linkedin-hygiene)
* **Credential security** — keeping login credentials, session cookies, and dashboard access secure and limited to authorised people
* **Rights requests** — responding promptly to prospect requests to access, correct, or erase their data, as the controller of that data

Do **not** use the Sales Agent for:

* unlawful outreach or unsolicited commercial messages where prohibited
* spam, deceptive claims, or misleading impersonation
* processing prohibited categories of data
* infringement of any third-party intellectual property or privacy rights

## Controller and processor roles

**For your own account**, including subscription, billing, and service usage, keinsaas OÜ acts as the data controller.

**For the prospect data** you choose to process through the Sales Agent:

* **You are the controller.** You decide which prospects to target, what data to collect, and how to use it.
* **keinsaas OÜ is your processor.** keinsaas processes that data only on your documented instructions.

A Data Processing Agreement (DPA) is available on request from [support@keinsaas.com](mailto:support@keinsaas.com).

## Session and prospect data

The Sales Agent uses the LinkedIn session cookie and browser user-agent you provide solely to operate LinkedIn actions on your behalf. Treat these credentials with the same care as a password:

* Do not share the `li_at` session cookie by email or with unauthorised people.
* Grant dashboard access only to people who genuinely need it.
* Keep seat ownership current — remove or reassign seats promptly when a team member changes role or leaves.

Prospect records can contain business contact information, profile data, research notes, messages, and outreach history. This data is held subject to the [Sales Agent Privacy Policy](https://keinsaas.com/de/sales-agent-privacy).

## AI-generated content

AI-generated messages and ICP scores can contain errors. The model may misread a job title, infer incorrect company context, or produce an unsupported claim about your product or the prospect's situation.

Use **approvals** and **email draft mode** when:

* a campaign makes specific claims that require verification
* the audience is sensitive or the stakes of an error are high
* you are in a regulated industry with messaging compliance requirements

Reviewing drafts before they send is the most reliable way to catch errors before they reach a prospect.

<Note>
  The Sales Agent does not guarantee a response rate, sales result, search-result count, email deliverability, or uninterrupted access to any third-party platform. Actual results depend on many factors outside keinsaas's control.
</Note>

## Legal pages

This page summarises everyday operating responsibilities. It does not replace the binding legal documents. Always refer to those documents for authoritative obligations:

* [Sales Agent Terms](https://keinsaas.com/de/sales-agent-terms)
* [Sales Agent Privacy Policy](https://keinsaas.com/de/sales-agent-privacy)

The German versions are the legally binding originals.